Offering the best protection for our clients
One of the largest utility contractors in Yorkshire to the gas and electricity industry with over 60 staff members operating around the UK this family run business has been established for over 15 years delivering gas infrastructure projects as well as training and development throughout the UK.
The experience that comes with operating in this kind of field also makes the business owners very particular about their insurance needs and issues around service, claims handling and the difficulty of having renewals scattered around the year led to the managing director looking at options when it came to their 2014 renewal and choosing Kay and Lane.
Kay and Lane arranged for a full review of their covers, aligned the renewal dates and then prepared a report that was easy to follow showing the savings available by utilising the clients purchasing power.
In addition, Kay and Lane took over the handling of all pre-existing and new claims, defending most of the liability claims by meeting regularly with the client and loss adjusters from the varied insurers to create a plan in order to put a substantial defence forward when possible. As a part of this we arranged for a pay-out on a substantial theft claim without the insurer applying average, a possibility created by their last broker potentially leaving the client under-insured and something which we ensured was rectified as soon as possible.
Moving forwards we maintain a strong relationship with the client and, as the business continues to evolve, meet with them regularly to make sure the cover in place remains fit for purpose. Our extensive knowledge of the industry ensures that the right limits are in place within the right policies at the most competitive premiums.
Kays Insurance Brokers Ltd t/as Kay & Lane Insurance Brokers is an Appointed Representative of IFS Financial Planning Ltd.
IFS Financial Planning Ltd is authorised and regulated by the Financial Conduct Authority (FCA) under firm reference number 232210. You may check this on the Financial Services Register by visiting the FCA website, www.fca.gov.uk/register/ or by contacting the FCA on 0800 111 6768
Registered Office for IFS Financial Planning Ltd is a Registered Company (Registration Number 05037131). The Registered Address is 9 Malton Way, Adwick Le Street, Doncaster, South Yorkshire, DN6 7FE.