Tailored cover to meet a unique client’s requirements
A Sheffield based platform hire company servicing a UK and European market offering world class mobile access platforms to safely access and work at levels of up to 91m high, demands a world class insurance policy to make sure any insurable eventuality likely to occur is covered. With over £7 million of machinery available for hire the right cover is essential for a business such as this.
A fleet of specialised vehicles such as this is selected carefully focussing on safety, reliability and the ability to do the high-level jobs that customers require, and the selection of an insurance broker after poor claims service in the past was no different. Handling the claims in a structured manner and keeping the client informed at every step of the process gave the directors enough confidence in Kay and Lane that a second business, with over 50 individual vehicles as well as separate liability and premises policies, was won soon after.
The processes we put in place to manage past and new claims allowed the client to better manage the insurance spend available to them and the settlement of several outstanding claims makes the whole idea of insurance feel less negative and more essential.
Aligning the insurance needs of the client to a better placed market created stability as well as a feeling of control and our constant process of reviewing, managing and giving feedback when it comes to claims allows the client to have input where needed and gives them the piece of mind that comes with knowing that everything is under control.
Kays Insurance Brokers Ltd t/as Kay & Lane Insurance Brokers is an Appointed Representative of IFS Financial Planning Ltd.
IFS Financial Planning Ltd is authorised and regulated by the Financial Conduct Authority (FCA) under firm reference number 232210. You may check this on the Financial Services Register by visiting the FCA website, www.fca.gov.uk/register/ or by contacting the FCA on 0800 111 6768
Registered Office for IFS Financial Planning Ltd is a Registered Company (Registration Number 05037131). The Registered Address is 9 Malton Way, Adwick Le Street, Doncaster, South Yorkshire, DN6 7FE.